- Scott and KathyAfter visiting a out-of town dealer and experiencing the high pressure tactics they used, it was a pleasure to go to David Bruce & deal with Dave Sosnowski. No pressure. I was pleasently suprised that after going over prices for several vehicles he said "take your time". I went home to review all options. The 'out-of-town' dealer didn't want me to leave. Had to demand my car keys back. Never again!! I have since bought 2 cars from Dave & I won't bother with any other dealer from this point forward.
I have also dealt with Steve Lach (service advisor) on several occasions. Another pleasant suprise!! He is always very helpful and answers all questions I might have. Having a good service dept. is also very important to me.
- Annalyle and ChrisDave Sosnowski was wonderful. My husband and I have never bought an automobile site unseen. We did see wonderful pictures, but from Illinois to South Carolina it was very far away. Dave walked us through every step without complication and he was very knowlegable with long distance deals. I would call Dave again and I would highly recommend him to my friends. We LOVE our new automobile and are so pleased with the excellent service we received!! DAVE ROCKS!!
- Larry and VJ PetittWorking with Dave Sosnowski and the David Bruce Dearlership has been easy and a very pleasant experiance. Dave and the rest of the staff have been honest, very helpful servicing the car for our drive home, and the car was well priced which is why we purchased it from them ...even though they are not in the same city and state where we live. Thank you ED for picking us up at the airport.
These guys are great! Check them out!
- Eddie EllisI didn't think I would be able to afford the sort of truck I really wanted; then I talked to Dave Sosnowski at David Bruce. After a little negotiation, he offered me a great deal. He was very helpful throughout the process, and he went above and beyond the call of duty to help me after the sale. I am very happy with my new truck, and I highly recommend Dave to anyone who is looking to buy a vehicle!
- Nicole OrrGreat customer service! Tony Malzone was very easy to work with! Great price with no haggle! Price better than expected. Quick and painless process! Thank you thank you thank you!!!!!! We will recommend David Bruce to our friends and family.
- Dan HirDave S. in sales and the David Bruce service department are the best, you will not find a better dealer for all your needs sales and service is the best. You can come to David Bruce and be confident that you will recieve the best price and what is more important the service will be great. I have purchased 2 cars from Dave Sosnowski and I have sent my friends there and they also found that the dealership is the best around.
- Tony SanchoI found my 2005 Ford Freestyle posted online. With a great description, plenty of pictures and a low price I decided to call. Dave Sosnowski was able to answer any question I had and was not annoyed with my multiple calls. So I made the four hour drive from Detroit. The car was exactly as described and was in great shape. The dealership was friendly and had great customer service. Dave was a great salesman he had no issue with me looking over the whole car and did not put me under any pressure. Even after I had the car for two days and had an issue with the security system, Dave worked with me all day to get it resolved. I guess, my only complaint is that the dealership is four hours away!!
- Bill MoncriefJust bought my 2nd new vehicle from David Bruce & John Crawford. What a pleasure! They make buying a new vehicle a pleasure instead of the usual long drawn out tense affair. There is no preasure in any form & when they test drive your trade in you don't have to fight to get your keys back. I would recommend Big John & David Bruce Auto to anyone. The service is just as good!
- JomoDave Sosnowski and the entire staff was very friendly and professional! The process was quick and painless. The follow up is great! If and when I purchase another car it will be with David Bruce!
- Bob FlackDave Sosnowski was very friendly and helpful. He held the car for three hours so I could drive over and look at it. He was knowledgeable about the car. The price was fair, and they even gave me a gift wrap bow and delivered the car to me two hours away!!
Thanks Dave!
- Mariann JensenDave Sosnowski was very helpful in finding and getting the exact car I wanted. He found it at another dealership and drove quite a distance to get it for me. He went over everything with me about the car and even helped to set up the bluetooth. Thanks to Dave I am very happy with my purchase.
- JeffJanelle and the team at David Bruce we're patient and professional. Big Thumbs up. We'll see on the service side how they do. Until then, Go to Janelle at David Bruce!
- Katie and KevinDave Sosnowski was very nice and easy to work with. The car price on the webiste was accurate and all features listed were accurate. The car was clean and ready when we got there to pick it up and even had a big red bow on it. He took the time to go through all the features of the car with me before I left to make sure I would get the most out of them. It was a good experience overall, fast and easy.
- CristinaAwesome, and straight to the point, no bull. Dave Sosnowski made this by far the easiest car purchase ever. Worth the 1.5 hr drive. I would recommend to everyone. Thanks for everything Dave!
- RejiI'm happy with the Toyota Sienna. Dave Sosnowski was very helpful and honest and it made the whole process simple, quick and easy. Thank you Dave!!
- Pat and JimWe were looking for a good, slightly used vehicle, and were guided to exactly what we wanted by Dave Sosnowski. No fuss, no muss, and we had a car. There was one slight problem with the car, but Dave has been following up on it, without being reminded. We appreciate that.
- Linda and RickDave Sosnowski and the others were great to work with. There was no pressure and no surprises. I have used their service department for the recommended checks and they are really a pleasure to deal with. When my Rav is ready for a trade-in....David Bruce Auto Center will be the first place I go for my next new vehicle.
- Tim and LoraMy wife and I did a lot of internet research to find the right car, the right features and the right price and we were willing to travel a good distance to get the car and price we wanted. The folks at David Bruce Auto Center were fantastic. Dave Sosnowski worked with us in every aspect of the purchase, from price to financing, and delivery. He spent as much time as we needed to ensure our purchase was right for us in every aspect. No pressure, just plain talk...and understanding. No doubt the easiest, smoothest, and best dealer-car purchase we've ever made. Although it's a 6 hour drive for us to get there, our next vehicle purchase will be at David Bruce Auto.
- KristinaDave Sosnowski was very helpful through the entire process. We could call him at anytime if we had any questions or concerns. I would recommend anyone to go see Dave if their thinking about purchasing a car.
- Donna SchmidtI spent many months on line comparing prices on a new Prius IV. Dave Sosnowski at David Bruce had the best price and gave me a fair trade in.
- Morrie and MargeWe have bought several cars from this dealership both new and used. We have been completely satisfied with the service we received as well as the friendliness of the staff at David Bruce. We have worked with Dave Sosnowski on the last 5 purchases made and we are very pleased with the way we were treated by him. He is very knowledgeable about the vehicles he sells and always follows through with what he says he will do. We like the convenience of where this dealership is located to our home and would highly recommend Dave Sosnowski and David Bruce to anyone who is interested in purchasing a new or used vehicle.
- Charlie and KellieThank you for the message and the photos! We are very happy with our experience buying a van from Dave Sosnowski. We loved the ability to shop online to find just the right vehicle for our needs. We could get the purchase accomplished last week, without having to continue to watch and hope for something suitable to show up at our local dealers. The Toyota certification gave us the confidence we needed to pursue the car long distance.
You and your staff were great! You were efficient and fun, and the van is exactly as we expected from your postings. Loved the big bow!
While driving 4 hours to buy a used car may seem odd, we made a fun trip of it. We enjoyed biking the beautiful paved trails at Kankakee park, and hiking to a waterfall at Starved Rock.
Best wishes and thanks for the good experience Dave!
- Nick and ReneeFantastic experience. Dave Sosnowski was professional and very easy to deal with. Price we were quoted was great. Overall a great car buying experience and we will consider Dave and the David Bruce dealership again the next time we are in the market for a new car. We are thrilled!
- Mort GoddardDave Sosnowski and I started out dealing for a new car via internet sales. Dave always was on top of everything concerning my questions on vehicles and best pricing for me. We completed the sale of a new 2011 Avalon Limited and Dave has always been there when I needed help and he also help set all of the programs that was on the car. Great job Dave!
- BoyceDave Sosnowski is very knowledgeable and open to data comparisons from all sources including the Internet; a source on which he is very capable. He was very helpful.
- Dennis FrankThe experience of visiting this dealership has made them the first stop in buying a car or truck. I have bought 3 vehicles from Dave Sosnowski recently and would recommend this dealership over anyone. Honest, up-front, and easy to talk too.
- Joan and Eric ArseneauDave Sosnowski is a very honest and straightforward guy. Very helpful and answered all my questions and continues to do so. Very satisfied with our purchase thus far!
- Bob DilorenzoDave Sosnowski is very easy to deal with and talk to. He is the reason why I travel forty five minutes to David Bruce when I could buy the same vehicle at the local dealership . I feel he is fair and I like the way he does business! Overall ,this dealership including sales , service , and professionalism (the total package that this dealership brings to the table).....is the best . I say this after buying new cars for over forty years . Buying new cars has become a pleasure again!
- Kevin McMillanGREAT TRANSACTION with Dave Sosnowski. Checked the vehicle out online, called for a finance app. Came in on sat morning took a test drive, and was done by noon!!
- J CosterMy experience with Tony Malzone was one of the best,if not the best, I have ever had in working with a salesperson and a dealership.they went the
extra mile so that I received exactly what I wanted ,very fast ,super friendly service from everyone involved.
Great teamwork,an overall pleasant and fun experience.Thanks again to all,especially my salesperson,Tony Malzone!!
- Kim BurchI went to numerous dealerships prior to speaking with Dave Sosnowski. The salesmen I dealt with underestimated the purchasing power of a woman. What a shame. I loved dealing with one person throughout the process. Dave was respectful, honest, very helpful and did not waste my time. The whole process took less than 2 hours! I have already recommended him to numerous people and I will continue to do so. Funny thing - I found out after the fact that I know people that have purchased with Dave and loved him too! They would have recommended him but didn't know I was looking for a new car! Car shopping should not be stressful and David Bruce Auto Center gets it!! Thank you for making it so easy for me!!
- Bob and Michelle CoxWe came in just to "look." We had been to another Toyota dealer to look around. We din't like the color choices. We then went to David Bruce. Tony came out to the lotandgreeted us. He was so nice. Such a friendly person, we felt as if we always knew him. He was very helpful. We drove several Sienna's. It took us some time to decide on which car to select. He was very patient while we made up our minds. He also took a lot of time to show us all the features of our new car. We feel we received a great deal. We also got a fair price for our trade-in. I would recommend David Bruce Toyota and especially, Tony. Thanks Tony!
- afurbeeIf you are like me and consider your car purchase (choosing a dealership) similar to choosing one dentist vs. another, I recommend you stop by David Bruce, Bour. Il 60914, and ask for Tony Malzone. Mr. Tony Malzone is an exceptional car dealer. He was knowledgeable, trustworthy, and caring during my experience. Most of my experiences with car dealerships have been bad to say the least. Due to Tony, my attitude has changed significantly. Tony made me feel safe and respected and on top of that, gave me a good deal.
- FredaI came in to look at used 2010's. Tony Malzone was very helpful and showed me a number of them. The Corolla fit in my price range. We had previously purchased one from this dealership and was very pleased with our service. I felt welcomed and appreciated from the moment I met Tony. I test drove a couple of them and was able to work out a good deal. He is a very friendly and personable guy to deal with. I would definitely recommend this dealer and Tony as a salesman. Freda
- Andy and BeckyJust went in for a test drive. The service was good enough that we drove home the vehicle that night. Dave Sosnowski was a no bull kind of guy and didn't treat us like idiots. Nice place to do business.
- Peter and AngellaDave Sosnowski knows his craft as well as anyone... scratch that...better than anyone. He was able to do what other dealerships/sales managers weren't able to do. We had visited numerous dealerships and companies and talked to many sales associates and managers prior to Dave. Nobody was able to do what he did! He heard what we wanted, was upfront with what he had to offer (which by the way was a pretty good deal!), and made us feel very comfortable throughout the car buying process which I had learned to hate up to that point. To top it all off, he did all this over the phone! When my wife and I arrived at his office the only thing left to do was completing the paperwork. No hassle, no gimmicks, NO KIDDING! Two years later my brother went through the same process, initially avoided Dave Bruce Center due to distance, only to have me buy his car over the phone (again) from Dave Sosnowski in the end. My cousin may be next!
By the way, of course there is a chance that your experience may differ but I feel very confident that it will not.
- Greg HildebrandDave Sosnowski and Tony were a great pair. Both assisted beautifully. Dave worked with me after hours and on his day off and everything went as discussed and planned. I came down from Milwaukee and there were no surprises or hiccups. I'm a big fan of the straightforward pricing. Too bad I live so far away as I'd come back again.
My wife and I love the care. Thanks again, Greg Hildebrand
- Natalie StatlerI felt very at ease with Tony. I have known him for years and he treated me just like family. He took his time and was very patient with me. I was able to test drive numerous cars. He pointed out the pros and cons to each car and was able to work with me on my trade in and my budget to get a new car. I went from and all wheel drive suv that was a gas hog and only got 18 mpg, to a Toyota Camary that will get around 32-35 mpg. I'm sure I will save a bundle on gas. It will take a little while to get use to sitting lower than what I am use to, but in time I know I will be happy with the vehicle. I've only had the car for 2-3 days and so far so good. I would highly recommend Tony Malzone to my friends and family. He is terrific.
- RonBeing in the automotive business over thirty five years, I have never experienced a person so thorough as Dave Sosnowski. His truthfulness and customer skills are outstanding, a pleasure to do business with. David Bruce Auto Center must be very proud having Dave as a employee.
- Dwayne and MarlaThis was, by far, one of the best car purchasing experiences I've ever had. Prior to contacting Dave Sosnowski, I researched the vehicle and had a pretty good idea of what was a fair price. I'd spoken with a few other "internet dealers", but they were very vague in answering questions, obviously in the effort to get me to come in instead. But when I ran across the internet ad for David Bruce Auto, I contacted Dave Sosnowski, told him what I was looking for, explained I lived very far out and was NOT looking to waste either of our time. Dave responded back quickly and professionally and the rest is history! GREAT job, Dave!
I'd also like to point out that I found David Bruce Auto's contact session on their internet page very refreshing. It gave me the OPTION of being contacted by phone or email. I like to be in control of how and when I'm contacted. Since I chose internet, I can respond at my leisure. With other dealers, I've been FORCED to leave a number and I'd receive various calls at inopportune times.
Thanks again for a wonderful experience!
- Lady and JeffEveryone was extremely friendly. I do not like car shopping and other dealerships made me feel like there were vultures coming for me. I was very very nervous and everyone at David Bruce made me feel very comfortable. Dave and Tony were wonderful. And Steve in finance helped me so I wouldn't have to make more than one trip. Awesome People!!!!
- Kiyoshi YagiI recommend this dealer. The response by email was very quick and always gave me the answer I needed. Price quote was given in the first response. The people in this dealer, the sales, technician, and finance were all friendly and polite. They quickly processed their works.
- John and Deb CaparoonDave Sosnowski at David Bruce Auto Center was very easy to work with. He responded promptly to my online information request, contacted me by electronic mail and phone within a short period of time, and was very good about maintaining contact and answering questions prior to the sale, as well as post-sale follow up. Dave worked with us to get the vehicle we were looking for at a price very close to our goal. The other folks we dealt with there were also very friendly and easy to work with. Thanks!
- Jenn MackinJohn was a super nice, and friendly guy. He did everything possible to make sure that my husband and I were happy. I really appreciate everything he did. It took a couple of days for us to come to an agreement on the vehicle, but after some bending on their part they really came through.
- Jack and Mary Ann ScottThe best new car shopping experience we have had in years. Dave Sosnowski, Steve, Bruce and Dan were friendly and helpful, but more importantly did what they said they would do and truthfully answered our questions and concerns. I would not hesitate to recommend David Bruce to friends and family and look forward to future transactions with them.
Dave Sosnowski, our salesman, was a pleasure to deal with and went out of his way to make the experience comfortable and convenient.
- JoAnna TTony Malzone is a wonderful person to go through to purchase a new/used car. He make you feel really good about your new purchase. Tony explained everything to us, so that left no room for questions. If I could, I would buy a second car from him. Thanks Tony for all that you do!!!
- Debbie and Joe PegramMy experience with salesman Dave Sosnowski was the best I have ever had in the 20 years I've been buying cars. I had done alot of research on SUV's, trade-ins, etc.. The process started with a request I made over the internet for a quote on a Rav4. Dave responded to my request within the hour with a phone call and an e:mail reply. All the deals listed on his e:mail were there at the dealership and his assurance that they "don't play games" at the dealership is true. The price of the new Rav 4 and the value given for my trade-in was very fair. The deal agreed to in his office, was the deal I got and the entire process was actually a fun experience. There were no surprises in the finance office. Dave really listened to what I wanted and was able to construct a deal that met my needs. I'm extremely happy with this purchase. I would highly recommend Dave to anyone looking to purchase either a new or used car!
- William ArtzOur experience with dealers had been poor to say the least in the past. We found ourselves in need of a new vehicle for my wife the same weekend a huge blizzard decided to nearly bury our little town. Not only was David Bruce still open despite, but they gladly tore apart the motor on our car and the mechanic took time to show me exactly where the problem was. I was impressed. It was recommended that we consider a new car and we are glad we did. Tony was polite and easy going even though we were keeping him from leaving before the roads got really bad. He went out of his way to see that we got a great deal and great warranty coverage. He was not pushy but patient as we made our decision and we are extremely happy with the follow up service we have received. Thanks David Bruce, you can expect to see our friends and family in the future.
- Linda and DuncanJanelle Hindmand did a great job. She was easy to work with and thorogh in every aspect of the sale. I chose to drive an extra distance from my home to do business at David Bruce Toyota because I was looking for a smaller dealership than the auto malls, and a lower sales tax. Thanks, Janelle, for a great car buying experience.
- Linda M.Thanks for everything Tony! Tony made everything easy and helped me pick my new car. It was the best car buying experience i've ever had! Everyone was great and friendly! I got to meet David Bruce and he was very nice and helped with the sale. I love love love my new Camry!
- Coleen and StephenI had searched at a couple dealerships after the Chicago Auto Show (2011) for vehicles that I had seen and was interested in. Stopped right after coming back from Chicago and met Jason, who said he'd be more that happy to help find something I would love. He made a follow up call to remind me that he was available to help. I stopped at another brand vehicle dealer and was very disappointed, so went afterwards to David Bruce. True to his word, Jason put me in an SRX to test drive. I was still torn in my decision, and returned to David Bruce and test drove another SRX. I fell in love with it. The deal was fantastic and the vehicle is wonderful. Thank you so much to Jason and David Bruce for making me a Cadillac owner.
- Jon, Glenn, and RoseHaving purchased over 100 cars in my 62 years I must say this was the most pleasant buying experience I have witnessed. Dave Sosnowski was outstanding. We purchased a 2 year old Pontiac G8 and the entire staff was very helpful. They know their products, present them honestly and sell them at a fair price without ANY pressure at all.
We drove almost 50 miles to respond to an internet ad and it was well worth the two trips. I truly do appreciate their professionalism and no pressure approach.
The finance manager, Mr Roti was also very helpful in explaining the financing and extended warranty options, again without pressure. What a great team!
Also: Dave Sosnowski gave me $200 cash to provide this excellent survey, so make sure you get your money!! Kidding!! Thank you very much Dave!!
We love our G8 with its LS2 Corvette motor. No speeding tickets yet.
- Petranka and LuboThe easiest car purchase I've ever had!
My husband and I saw the car on internet and made an appointment with with Dave Sosnowski to test drive. He made as feel very comfortable with his friendliness, patience, and professionalism. The car was exactly as described, the price was great, financing and paperwork were done quickly. Overall we received great value and great service. Dave even went the "extra mile" to follow up with us after the purchase.
I HIGHLY recommend Dave Sosnowski and team at David Bruce Auto Center to anyone looking for a vehicle. Thank you! I am really enjoying my toy-car!
- Julie MagandaI am very satisfied with the friendliness of everyone in the dealership. I also liked that whoever is around when you walk-in has that smile and courteous greeting. I would like to give Dave Sosnowski a special mention for going above and beyond the call of duty. He was very helpful, attentive, sincere and accomodating during and even after the sale. I don't have any hesitation to call him whenever I have a question about the 2011 Toyota Sienna I bought. I would certainly recommend to anyone to go to Dave should anybody I know is thinking of buying a vehicle.
- Hollee GaytanJanelle was very helpful from the beginning, when I had first emailed David Bruce. She was great, got me the white Yaris I wanted, and made it a friendly, no fuss experience. I found her to be very helpful and professional and appreciated that she went the extra mile for me. Thanks Janelle!!
- Marge and Bob JarsombeckWe started shopping on the internet and dealt with several dealerships. Dave Sosnowski was 1 of 2 that we really liked. We knew what we wanted and he helped us along, he did not try to change our minds but was very knowledgeable about the product and was not at all pesty or obnoxious. His pricing was fair and he was a gentleman at all times. He followed through on all aspects of his job in a timely manner. David Bruce dealership is lucky to have him on their team, he is the reason that we would buy more vehicles from them!
- John and Amy SeeleyAs usual, good service, curtious, and reasonable price. Dave always has great customer service!!! Worked with me on payment. I will continue to buy from David Bruce Auto as long as they treat me well and the price is right. Thanks to David Bruce Auto for your continued good service as well!!
- Barb and Ron BrownDave found us the PERFECT car!! He didn't try to sell us what he wanted to promote, but he listened to what we wanted and kept within our budget. Dave was friendly and professional. He provided excellent customer service. I have already referred a friend to him.
- Diane FarberWe had such a wonderful experience at this dealership that we will never go anywhere else! Dave and Janelle were helpful and friendly, without being pushy. At other dealerships, it felt like the staff were vultures waiting to pounce on us. Dave and Janelle helped us like family. They were there to help us, answer any questions and show us the cars we wanted to see without any pressure. Because of this wonderful approach, we wound up in the perfect vehicle for our family at a price we felt we could afford. I highly recommend this dealership if you are sick of playing games and just want to buy a new car. Thanks, David Bruce Auto Center!
- K S KaneDave was very nice to work with he would e-mail us back everytime we had a question. He was very patient with us with making are decision on which car we wanted to buy. He took the time to find the car in the color we wanted and with all of the options we wanted on it. We are happy with our purchase and would recommend Dave and your dealership to anyone who asks.
- Diamond TyreeIt was my first car buying experience and it was made smooth by the dealer. It was done in a timely fashion. All of my questions were promptly answered. When I was disappointed that the original car I was there to buy was sold other options were then made available.
- xenaredwarriorAs far as customer service, Janelle was extremely tops. She has patience when dealing with a lot of questions. Truly think she is outstanding. I am a repeat several times over Toyota owner and will continue to remain so. The quality and reliability of a Toyota cannot be natched or surpassed.
- M B DanielWhen I called, I told them what I needed and wanted and they listened. Within a couple of hours I had my new car and was very pleased. They treated me with respect and dignity. It was a very pleasurable experience. I would refer anyone looking for a vehicle-new or used-to contact David Bruce Toyota and ask for Jason Connor.
- A ArseneauI just got my 1st car today from David Bruce, I worked with Tony and hes a great guy. They really worked with me to get me into a car that would last a long time and work with my life. I didnt feel just like a customer the friendly service really makes you feel more like a friend! I have already recommended David Bruce and Tony to 5 of friends and to a stranger that how amazing my experience was! I was not pressured into getting a car that would just boost sales they kept my best interests in mind when showing me cars. Like i said this is my first car and first car dealer that ive been to, the joke that all car salesman are skeezy and slimeballs was completely put to shame by Tony and i couldnt be more thankful they have a great team there and no matter what car you choose your in good hands! Thanks again guys!!
- LuckyrcGirlSo my husband and I were in the market to buy a car and we decided to start at the Toyota dealership..just looking around! We didn't have much time, about 2 hours to be exact, but we decided to get out and take a closer look anyways! Tony approached us and instantly his personality was shining! He's deffinentally not your typical salesman, he made us comfortable, his hospitality was a 10, and his honesty and experience really made an impact on our decisions! Like I said, we only had 2 hours with Tony, and within those 2 hours Tony was not only able to sell us a car, but he has also captured our trust and friendship. I myself was a little apprehensive and afraid of the carbuying process, but Tony put my worries at ease and actually made it a very FUN experience. I found myself enjoying the test drives, and Tony was there to answer any of our questions with through bacground knowledge. And believe it or not, we went in the day after we bought just to sign papers, and the car was a little dirty and Tony got it rewashed for us! Tony is humerous, personable, and it was just a delight to do business with him! THANK YOU and god bless you Tony!
- Terry and Theresa TibbettsI define, "a good deal" as: "when both parties are happy after the transaction". This statement pretty well sums up our personal experience with David Bruce Toyota in Bourbonnais, IL 60914. From our salesman, "Tony Malzone", to "every David Bruce employee" we came in personal contact with during the purchase of our new 2010 Toyota Venza.
We did not accidentally shop at David Bruce, we had friends that had purchased vehicles at David Bruce, and who were very pleased with the fair pricing and vehicle service that they received. A satisfied customer is the only thing in our minds that speaks to the quality of a business.
We expect to have a long successful relationship with Dave Bruce Toyota.
Terry & Theresa Tibbetts
- RlnilI shopped about 7 different dealers, looking at about 10 different kinds of vehicles. Janelle was the best sales person I have ever worked with. She was very friendly & informative but not pushy. She showed us everything about the car from bumper to bumper, knew answers to every question, knew everything about the car. She was great. Also, the owner came out and introduced himself and talked with us. It was a very pleasant buying experience.
- KeeganChoose this dealer because I have heard good things about this car dealer. Have had past experience and know this to true. Great sales and service personal and won't treat you like just another sale. Very pleased and highly recomend to anyone in the market for a new vehicle.
- OrphanI purchased my used Toyota 4 Runner at David Bruce. Everything was great. The car I bought, the amount I got for my trade-in, finance, salesman (Tony), very courteous no pressure. They worked with me to get the payment I wanted. Tony was honest, helpful and always available anytime we had any comments or concerns. About 6 months after we purchased the car, it needed service. There was no loaner car available, so Tony let us borrow his personal car while ours was repaired. In the future, I would tell my family and friends to go see Tony Malzone at David Bruce if they need a car!
- Mary ReedI have bought several Caddys at David Bruce and John Crawford has been the salesman.
He knows the product and is very helpful. He listens to the customer and isn't "pushy". John went above and beyond the call of duty when I lost my key fob.
He and his daughter picked me up at a local store when I couldn't find the fob. They gave me a ride home. John stuck with me through the whole process of getting a new fob. He was also helpful in setting up my Bluetooth phone. I will definately buy all my new Caddys from "Big John". He is honest and dependable.
- Al BankerProfessional staff, no hassle, very friendly, Janelle is highly recommended. Although I had found the dealership through the internet for a special they had, the personal experiences I had afterwards were great. Made deal over the phone and they had vehicle with tow hitch and wiring harness installed within 48 hours.
- ChadWe've bought two vehicles from Jason at David Bruce now and we couldn't be happier!! They don't treat you like a regular "car salesman" would they (especially Jason) worked with me to find the best car for me. I would recommend Jason to anyone looking for a car.
- C KaleckiTony and Bruce (owner) were great! I bought a demo Cadillac Escalade that the owner was driving. From the moment I walked in the door I was treated in a straightforward manner. The price was right, the people were friendly, well informed, and very helpful. I hate pushy salesmen, and that is something that Tony is not! I would reccomend him to family and friends. My Mom is looking for a new car and I told her to make sure she asks for Tony!
- Pat and JenWhne we were looking for a new car on line Dave kept in touch with us, but was not pushy! He made us feel comfortable and like it was our decision to make. I would definitely recommend anyone to go there. When we went to the dealership Dave met us with a smile and was ready to help us with whatever we needed. Even when we came back to amke the final decision we had opur entires family with us and he was patient and even helped keep our kids distracted from the time we were there until we drove away with our new Sienna.
- Tom and BrendaWe have bought new cars from Janelle before. We always have a good experience when dealing with her. This time we bought a new Prius. She was able to answer all our questions. She is very knowledgeable about her products. We appreciate the way she sent us home with information to think about things and then checked back with us in a few days just to see if we had any questions. We didn't feel pressured but we felt like she cares enough to check up on us. We also liked the way she called a few days after we got the car to see how we were doing and see if we had any other questions. We know if we do we can get in touch with her. Thanks Janelle
- D S BanksI would like to thank Tony Malzone for his help yet again. My wife and I were out just to look and see what was available and to see what we could get for a trade-in value on our van. After talking with Tony and driving several Camry's he was able to work out a great deal for us! Tony is great to work with because he always puts the customer first. Needless to say we went in with no intention on buying anything YET, but we just couldn't pass up the deal. This is our second vehicle purchased from Tony and the third at David Bruce. We have always been treated very well and I'd like to say thank you to Bruce Dickstein and Dan Ballard also for their friendliness and help.
Thanks again Tony you're the Best!!
- P GertsMy husband and I have purchased 9 cars from David Bruce Toyota; 8 of them have been Toyotas and 7 of our total car purchases have been directly with Janelle Hindmand. From the first time we met Janelle we knew that we were working with a well trained, high class person. She knows her vehicles and always found exactly what we were looking for. Janelle sometimes even knew we needed a new car before we did! She is such an asset to the company and we enjoy working with her all the time.
- Brandon CI purchased my new Toyota Tacoma at David Bruce Auto Center a little over 2 years ago. At original time of purchase they worked very hard to get me the best deal! Recently I had a warranty repair that needed to be fixed they again took care of it quickly and efficiently and got me back on the road! They keep EXCELLENT follow up calls/emails. Overall it has been the most PLEASANT dealership I've incountered and I would HIGHLY recomend for others to buy from them. Great deals, Great Salespeople and Great Times at David Bruce Auto Center. Again Thanks Dave! Truck is still as awesome as the day you sold it to me!
-Brandon C.
- M KanerI recently purchased a 2005 Honda Accord from Dave Sasnowski at David Bruce. He was an excellent salesperson to deal with. He was very friendly and professional and made my car buying experience a positive one. I would recommend Dave to friends and family and will continue to do future business at David Bruce.
- A EricksonWe came into the dealership on a Saturday night, not realizing that the store was closed. We had spent the afternoon at another dealership getting the typical run around. What a difference at the Bourbonnais store! Even though the store was closed, Tony greeted us with a smile and welcomed us to stay. We knew we wanted to purchase the Toyota Hybrid Camry, and knew what we could afford. We took the car for a test drive and asked them to give us the best deal possible. We had to wait a short time while the finance person was finishing up with other customers. My husband and I were very impressed when Bruce,the store owner, came out, pulled up a chair, and chatted with us while we waited. When it was our turn, there was no game playing as we had experienced at the previous location. We reviewed the numbers, and decided to purchase the car. We offered to do the paper work on Monday, as four employees were already staying well past closing time to accomidate us. They insisted it was no problem, and we left that evening with our vehicle. We experienced outstanding customer service. A big thank you to Tony, owner Bruce, Dan the financial person, and Rich who stayed to detail my car. I would highly recommend this dealership to anyone wishing to purchase an automobile. I normally DREAD the process of bickering in a car deaership. This was truly an enjoyable exerience. Hats off to David Bruce.
- Dogmags!Tony Malzone was awesome. Helps you right at the door. Not only tries to help you through the sale but will help you through any issues after. We got a great deal on 2008 Tundra. It blew me and my wife's mind. I have to say the best experience that I have had buying a car so far. He even let us take the car to dinner while we decided.
- Merry HessDave is outstanding....he always takes the time to help & if he can't find a solution right away, he'll look & get back to you with the solution.
When I bought my car from him i never was pushed in anyway...i always feel comfortable coming to the dealership & i always look for Dave just to say Hi & thank him...
If you go to David Bruce dealership...you will be shocked at how well u are treated...not like any other...they are there to help & answer any questions you have...
I'll never to to another dealership when either myself or my husband is ready to buy our next Toyota...
Thanx Dave...
- K JaenickeJason was our salesman. We have bought a car from Jason before. He is a great guy would recommend him and also buy from him again.He let us test drive several cars and explained things to us. We are very happy with our new car!!! We are happy we went to
David Bruce.
- RiderI just want to thank you again for the best car buying experience I have ever had. You have a good crew. I have been Looking at that type of car for 2 years now, and you guys helped make that dream a reality. I LOVE THAT CAR!!!!! When the time comes to buy again, I will be talking with you Dave.
- StuttleJanelle is the best!! this is the third car (and second Sienna) my family has purchased from Janelle. She is competent, friendly, thorough, and professional from start to finish. A quality car from a quality sales person is a winning combination. Thanks, Janelle.
- Ron O.I have purchased several vehicles from Tony over the years and the experience with Tony and David Bruce has always been very good. Tony does whatever it takes to make sure you get the vehicle that you want at a fair price, with a level of service that is second to none.
- TheresaWorking with Dave and the staff made my car buying experience pleasurable. We had been to other dealerships and ended up walking out frustrated and confused. Dave is very knowledgeable and listens to your wants and needs. I will definitely recommend others to see him when looking for a vehicle.
- E CovertWe had an excellent experience purchasing a new car at Dave Bruce Auto Center. I had been researching Venzas and had contacted several dealers. Dave Sosnowski was one of only a few salesmen to give us his actual quote in an email. He also suggested we get an "out the door" quote from other dealers so we were not fooled by hidden costs. Most of the other sales people wanted us to come in for a quote or were playing "the game" of tell us your lowest quote and we'll sell the car to you for less but were not willing to give us a quote. Also, because I had done all of my research on the internet, I knew exactly what car I wanted and what options it had to have. Dave didn't try to talk me into a car on his lot, he worked to find the car I wanted, in the color and with the options I wanted at another dealer and arranged to bring it to Illinois. Dave's upfront and honest presentation made it easy for us to decide to do business with him.
- LingkunThis was my first time to buy a used car and I had visited two other nearer dealers before I went to David Bruce Auto Center which is nearly a hundred miles away from my city. Comparing to them, Dave is much more personable and helpful. Also, his magic is impressive. This was definitely a pleasant expericence.
- Linda Entwistlethe used car I recently purchased from david bruce (07 mazda 3) scheduled for service to apply upholstery/paint protection. Janelle had a loaner vehicle (which i was always promised from other dealers but never received) ready for me to use for the few hours it was in the shop at David Bruce. had my car warming up when I returned to pick it up (in the below 0 weather) had the license plates put on it; had it washed (remember, this is a USED vehicle I purchased). Everything negative that has ever been said about car salespeople does not apply here -- It is an unbelievably positive experience. I really suggest anyone in the area contemplating the purchase of a new or slightly used vehicle to stop in this place and check it out before making a decision. I am sure if they don't have what you are looking for Janelle will find it.
- R WyattMY SALES PERSON WAS VERY PERSONABLE AS WAS EVERYONE ELSE I CAME IN CONTACT WITH AT THE DEALERSHIP. DAVE WAS VERY THOROUGH IN EXPLAINING ALL THE FEATURES OF MY NEW VEHICLE. HE DEFINITELY SPENT MORE TIME EXPLAINING THE FEATURES AND HOW THEY FUNCTIONED THAN I WAS EXPECTING. AFTER THE SALE WHEN WE DISCOVERED THAT MY NEW CAR DID NOT COME WITH FLOOR MATS AS WE HAD THOUGHT HE EVEN WENT SO FAR AS TO ORDER ME A COMPLIMENTARY SET AS A THANK YOU. HE ALSO TOOK THE TIME TO RETURN MY PHONE CALL TO ANSWER QUESTIONS I HAD AFTER THE SALE. I WOULD RECOMMEND DAVE AND BRUCE AUTO TO FAMILY AND FRIENDS.
- Christopher TockeMy salesman Tony and the other members of the David Bruce team were VERY courteous and respectful of myself and my time. This was very important since I had taken a family member to the dealership with me. They realized that I had just gotten done with a long day of work and made my experience pleasant and efficient.
I came in with concerns of price, mileage, model, and warranty, and walked out confident that Tony had put me in the drivers seat of the right car.
Tony was not your dreaded car-salesman. He was very polite and helpful with the many questions I had about purchasing a new vehicle.
He got me behind the wheel of a 2011 Camry at a very reasonable price with great mileage and really took the time to make sure that this was the car I wanted before driving away.
David Bruce and Tony made the purchase great. I already had years of experience with Toyota vehicles from the last couple of purchases. After my trip to this dealership, I will not only purchase my next car here, but I will recommend this business to anyone who is in the market for a new or used vehicle.
By the way... I hate filling these things out. So obviously they made a wonderful impression on me.
Give these guys a visit before going anywhere else.
- Janet FooteI have nothing but good things to say about all the people I have dealt with at David Bruce Auto. I would recommend them to anyone....in fact I have. I have dealt with sales, parts and service and they are all wonderful. Dave Sosnowksi is a terrific sales person to deal with!!
- Chris JemarDave sold me my car, and has been a big help with the warrenty. He has helped any time I've had any questions. Dave went out of his way to make himself available and come up with a solution when others had none. If you are looking for someone who stands behind their sales with customer service just look for Dave Sosnowski.
- Linda EntwistleI was in need of getting new vehicle; was going to wait until Summer months of 2011; On Tuesday, February 1st Blizzard began late afternoon in Kankakee County; driving with my employer in his 2011 Mercedes; tire pressure warning signal came on as passing David Bruce Auto; Closed sign due to weather on service door; mgr and his men were inside; opened garage door (even though it was Mercedes purchased from competitor across from this establishment)mgr. had his service crew check pressure and fill all tires with air; so impressed by their courtesy decided to move my purchase of a vehicle up; went back next day and purchased the Mazda from Janelle, who myself and family members have had dealings -- just a very courteous; non pressured environment -- Other car dealerships should use the DavidBruce crew to train their staff or look into what's going on there -- they have it right.
- William MillerA very good experience in handling our requests both on line and in the office. Easy to talk to. No high pressure or trying to convince us to buy. We laid it on the line and asked him to do the same thing in dealing with the price of vehicle. I don't like the back and forth with what we can't afford. Great coffee and awesome hot chocolate!
- KohaganThis was our first experience buying a used vehicle, we have always bought new. The David Bruce dealership took the "scary" out of buying used. We had the best sales person, Dave Sarnowski, who put our minds at ease, and gave us a fair price. Great sales experience, very pleased.
- P StyckJanelle is the Best! She is not a pushy high pressure sales person. She gives you the facts and makes the whole process fast and easy. What a "Queen for a day" experience. I would recommend Janelle and David Bruce Auto to anyone and everyone. I am totally happy with the dealership and Janelle, from the time I walked in the door and everytime I bring my car in for its maintenance service. Everyone is friendly and helpful and a cup of coffee is always ready to enjoy. Keep up the terrific work.....you just keep getting better and better.
- Karen PowellMy experience with Dave was exceptional. He was straightforward, efficient and personal-great followup too but not a high pressured sales pitch. The dealership was welcoming and everyone was helpful and friendly. I have had a previous experience with David Bruce many years ago and was not satisfied. However, Dave has changed my mind and brought me back. thanks Dave!
- Ken NeyensWe saw the ad on line through AutoTrader.com. The Avalon we purchased from David Bruce was listed as a "certified pre-owned" car and that was our incentive to drive 87 miles to see this vehicle. We were VERY impressed with Dave Sosnowski with his knowledge of the vehicle he was selling, he knew the past owner and his driving habits which were good. The paper work through Car Fax was GREAT, the car was in excellent shape. The over all experience with the David Bruce dealership was very impressive. I would recommend to everyone needing to get a new or used vehicle to make sure before they buy to stop at their location, and for a great sales experience get with Dave Sosnowski! :)
- Don and Judy MalecI do not like car dealers, however, I just purchased my second vehicle from Dave Sosnowski in two years. Why should you deal with him? #1. If he can help you - he will. #2. He'll give it to you straight. #3. He provides excellent service.
Don Malec
Executive Director
National Council on Alcoholism and Drug Dependence of Illinois
- Jeri DismangDave has been my sales rep for several vehicles! The team at David Bruce always makes me feel at home!
Other members of my family have purchased from Dave S as well. It has been a great experience. I will continue to refer to David Bruce. Thank you.
- B. RodriguezDave is a great salesman. He was polite, honest and fair. He doesn't try to force a vehicle down your throat. I appreciate his dedication to working a deal for his customers and his loyalty to his company. I will recommend him to all my family and friends.
- Tom SwansonEasily the most pleasant buying experience I have had. I found the car I was interested in on line and was contacted by Dave the same evening. We made an appointment for the following morning. Within a period of 1 1/2 hours, we had test driven the car, had my trade-in appraised, reached agreement on price, completed the paperwork and were on our way. Couldn't be happier with the experience. This is the 3rd car I have purchased from this dealer.
- C. YaleWhen we went in looking for a vehicle to purchase John was willing and able to find out what our needs were before trying to sell as a vehicle. After we found the vehicle that we wanted to purchase, John did not pressure us for a quick sale during this first visit. We told him that we know what we want and will get back with him after we had the money in place. We decided to wait untill we had saved up for a cash sale which was several Months later. John gave my wife and I a great deal, we paid cash and did not feel pressured to buy the vehicle until it was right for us. We ended up buying a 2010 Toyota Tocoma Pickup truck. Additionally, I felt a high degree of honesty and integrity from John Crawford in doing this business deal.
- Leonid Rokhinsonexcellent experience, very professional dealership. All the price and details have been sorted out by the phone, the car was ready for a pick up by the time I got to the dealer. The purchase was fast and flawless, no hidden/unexpected costs. Highly recommend. While this dealer is ~100 mi from the place I leave it was clearly worth the trip.
- Firebug!David Bruce Auto was a great place to work with, finding me a Corolla with the features I wanted. Dave Sosnowski, our sales associate, was honest and polite, both over the phone and in person. He was very up front about costs and any other questions we had. No one at David Bruce was pushy or overwhelming, typical of most other car dealerships. Compared to my last vehicle purchase, the transaction for purchasing was quick and smooth. I would highly recommend them for a New car purchase.
- Mary and Wayne GaumondWe have purchased 6 vehicles through David Bruce over the years and are very satisfied with the overall experience. Dave Sosnowski went the extra mile for our last purchase to get the car we wanted. We will certainly consider David Bruce the next time we are in the market for a vehicle.
- Bill BillingsleyI appreciated the courtesy and respect shown my wife and I during the buying as well as the servicing process. Dave remain attentive and consistent through out. My experience has been that salesmen will sometime forget you after the sale. I am so pleased with the service that I have driven 25 mile beyond my closest dealer for service.
- Christina KaleDavid listened to exactly what I was looking for and met all of my needs, including beating the price range I was looking in. He is focused and intelligent and brought a keen sense of responsibility to his job. I appreciated is his patience with me, as I was a SLOW shopper and asked many questions. He didn't hesitate to answer my questions and if he need to seek out the answer, he did that as well. He has great integrity and all your pre-conceived notions about car salesman can be thrown out the window when you meet with David, because he is an honorable professional; exemplifying class. It is without reservation that I recommend David Sosnowski of David Bruce Auto for your next automobile needs.
- Alex WilstermanDave Sosnowski was incredibly helpful. Normally, I don't enjoy being around sales-people, but Dave was super friendly and communicative. He demonstrated how to operate all of the gizmos and gadgets that came with the car and didn't once "push the sell." I feel that pushy sales people just make me want to never buy anything ever again, but Dave was the exact opposite of pushy. He made the entire experience smooth and flawless. Not to mention David Bruce Auto Center in Bourbonnais is the first dealership I've been in that didn't smell like rubber.
- Deb BoydDave Sosnowski from internet sales is the BEST vendor I've ever worked with. He is professional, informative, and patient. No matter when i call or what I ask, he gets me the information or service immediately. It's because of him that I bought my Camry after courting the dealership for two months and i sind his praises to any one that will listen
- Scott NatschkeI have bought 2 cars from Dave S. Both times it has been a pleasurable experience. No pressure like you would expect from a car dealership. I really appreciated that and it is why I returned to buy again. I won't bother with any other dealer from this point on.
- Andy BaylorExcellent service. Beyond the call of EVERY other dealer I talked to. The van we purchased is a winner, through and through. It has served us well. As a professional musician, I NEED a reliable Van to get me to the performances. And or 2002 Toyota Sienna is the top of the hill.
Big thanks to Dave and all the staff @ David Bruce Auto Center.
- Judy and Tom Boudreau, Bradley, ILDear Dave,
Just wanted to take a minute to write you a brief note of thanks for the attention given to Tom and I, and my little white "Crayolla". The service department was so gracious, and the surprise discount for the installation of my mudflaps was TOTALLY unexpected. You have tolerated much from us in the last few years, which only brings us back to David Bruce each time we are thinking new car.
Thanks again, for the extra measure you went to, to satisfy a couple of whiney customers.
God Bless,
- Ron and Sue Prosperi, Ballwin, MODear Dave Sosnowski,
My wife, Susan and I must extend our sincerest gratitude to you and the wonderful personnel at David Bruce Auto for the virtually perfect experience we had in purchasing our used 2007 Buick Lucerne from your splendid dealership. I am pointing out that our car was a “used” model for a specific reason.
As you know, we live in Ballwin (St. Louis), Missouri, some 300 miles from Bourbanaiss. All of our dealings with you were via the Internet initially, then by telephone. When we met you personally, that was also the first time we had laid eyes on the car. Of course, we inspected, then drove the Lucerne, and......surprise, surprise.......everything about the car was exactly as your website and you personally promised. Throughout the process, Susan and I were waiting for “the shoe to drop.” But, it never did. We sealed the deal without any hint of “Gee folks, we’re sorry, but.....”
Then we met with Steve Roti, who not only treated us with great respect and efficiency, he also pointed us to a wonderful extended warranty, which is far superior to anything else we had seen. Quite frankly, Susan and I want you and any potential customers of yours to know that our interaction with David Bruce Auto was by far the most pleasant car buying experience we have ever had — and we’ve been married for over 50 years!
- Abe Vasquez, Kankakee, ILYou will be pleased to know that I was very satisfied with the service provided by your service department especially taking my appointment on one day notice and prompt, courteous service. Your service department clearly compliments the overall friendly atmosphere at David Bruce. I'm glad I bought my new car from John Crawford and I'm planning my next new car purchase!
- Norman Lloyd, Chicago, ILThanks a bunch Dave! I really appreciate the non hassle purchase! I've had a harder time buying electronics at the store than making my first real car purchase with you. To be out the door with such a nice car and no money down, I couldn't be happier! I can't wait until it finally sinks in that she's all mine! Thanks again, keep up the good work, and I will definitely recommend you to others!
- Kelly Vanderwall, Crestwood, ILHey Dave! Thank you for yet another pleasant experience at David Bruce! My car looks amazing!!
With Gratitude....Kelly
- Tony and Carol Adducci, Beecher, ILHi Dave. Tony and I would just like to say thanks for all your help on purchasing our new Sienna! We love it!
- Sandi Black, Manteno, ILI am enjoying my Sebring and getting lots of comments from friends! Lot's of fun to drive! Would be happy to refer you to anyone and will do so when I have the opportunity!
- Ed and Aline Prenzel, Bradley, ILDave, thanks so much for the pictures, also thanks again for making Libby fell soooooo special, which made our day also. I do daycare for teachers only, and our church is very big. We will highly recommend you. You're the best, thanks again.
- Joan & Eldon Baron, Bourbonnais, ILIt was a real pleasure meeting and working with you Janelle. We appreciate all your efforts to get us what we wanted. We feel like we have made a new friend. The pictures were great! Thanks.
- Ann and Darrell Smith, Valparaiso, INThanks for everything Dave!!! It TRULY was the BEST car buying experience we have ever had!!! We will encourage others to make the trip to your place and when we get ready to trade in again, I hope you have something that we want.
- Mike Lukis, Frankfort, ILWorking with Dave and David Bruce Auto on the purchase of the new Toyota Sienna was a pleasure. We would be glad to give you an excellent rating on the survey with Toyota. I appreciate the no nonsense or hassle approach and you getting everything done as quickly as you did. I don't like to waste time and you did not waste any of mine. Thanks.
- Ron & Michelle Levin, Park Forest, ILWe just wanted to drop off a quick note let it be known what a pleasure Dave was to deal with on our 2009 Camry. We both appreciate the "no hassle" and honest approach exhibited by you. It was also a pleasure dealing with both Chris and Tony. It was certainly worth the drive to Bourbonnais. We will certainly be referring you and your dealership to our network of friends and family. Keep up the good work!
- Kim & Kris Akers, Nobelsville, INThanks for the picture! We are loving our Prius and look forward to many economical and enjoyable miles as we travel life's road together. Kris and I appreciate your helpfulness and courtesy, and who knows, even though we are separated by 150 miles, we may just check your website again and give you another call the next time we need a car! We are that happy with how you treated us. Thanks for everything and have a great rest of 2009!
- John & Sharon Twardowski, Marseilles, ILThanks for the follow up! It is much appreciated. We are thoroughly enjoying this Tundra. We couldn't have purchased it at a better time. We are still amazed at the service we received prior to, during, and post sale. Thank you again for your proficiency and that of the entire staff at David Bruce. It has truly been a pleasure (a compliment which doesn't come lightly when dealing with car sales) dealing with you and the staff at David Bruce! I am certain that this will NOT be the last vehicle we purchase from you!
- Roosevelt Smyly, Bourbonnais, ILKudos' to your service department. I recently had my 2000 Toyota Tundra Truck serviced and I must say that it runs like new. After a thorough examination of the work performed, I have concluded that I received excellent service and quality work. A very special thanks to Mr. Steven Lach, the service consultant. Keep up the good work and thank you again.
- Mary Beth Byrne, Chicago, ILThanks so much for your help in getting me into a car. I had been searching for a while and you made it a great experience for me. Driving home down I57 in my new Solara was an awesome feeling. Thanks so much and I will refer some business to your dealership!
- Tamara Broadnax, Alsip, ILOnce again, I would like to thank you and the team for your excellent and professional service. I am really enjoying my new Toyota Corolla! You all are awesome. I would gladly recommend David Bruce Auto Center to my family and friends. It's nice to receive quality service with a smile!!
- Mary Fran Gobby, Tinley Park, ILI just wanted to drop this note to say what an asset I think Janelle is to your dealership. I took delivery of my new Camry and I am thrilled with it. Janelle made my car purchase so pleasant and painless by giving me her expert advise and going out of her way to answer any questions. Since I took delivery, I received two phone calls to make sure everything is satisfactory and to see if I had any questions about operatiing the car. I will make sure that I recommend her to all my friends that are interested in purchasing automobiles.
- Don Kuplerski, WisconsinHello my name is Don Kuplerski,I bought a Jeep Grand Cherokee from Jason Connor. This letter is long overdue. I just want to say that I am very happy with my Jeep, and I'm very happy with my whole purchase experience, from my first phone call to Jason to the closing at your finance department your dealership did everything right, your a great group of people. I also want to thank your service department, although I didn't meet any of them I know they played part in making everything go right. I never got to meet Jason face to face, but D'arcy did a great job answering all my questions and reassuring me that I was buying a good Jeep, and that ment a lot after driving 348mi. to buy it. so hats off to David Bruce Auto Center on doing a great job, and I would definitly consider you in the future.
- Miles Turner, Manteno, ILDear David Bruce, I would like to let you know that my experience of buying my Pontiac Vibe was the single best experience I have ever had purchasing a vehicle. My experience was quick, easy, no pressure, with complete information. My sales consultant was fantastic. I have always been a bit apprehensive whenever I purchased cars and trucks in the past, not so at David Bruce. I was completely at ease with my salesman. He was friendly, personable, knowledgeable, and patient with all my questions. When it comes time to trade in my wife's van, I will defiantly come back to David Bruce, and I will look you up to help me again. Thank you very much for a very pleasant car buying experience. I LOVE MY VIBE!!
- Steve Jarvie, Tinley Park, ILI just wanted to say is was a pleasure working with Dave Sosnowski on the Toyota Highlander purchase. My only problem is trying to convince my daughter that it is not HERS!! :-) I would not hesitate to send anyone I know looking for a car to head your way. Thanks again and I look forward to receiving the Toyota Survey to fill out and give you the credit you deserve!!
- Chistine List, Lansing, ILHi Dave. You have no idea how much I love my Solara!! It was one of the best investments I've made. I get complimented on it all the time and the gas mileage is amazing!! Thanks for the oil change coupon! I was thinking about my next oil change and scheduling an appt with you. You have a great personal touch and that's what is needed in your field (as well as mine!!).
- The Salonis-Young Family, Joliet, ILThanks for the customer service provided to my wife and I. Considering the thought process going into purchasing a vehicle, your knowledge and ability to process the customer requests and maneuver beyond, major yet minor obstacles, should be a great asset to David Bruce Auto as well as Toyota. Again, thank you. Grossinger/Chicago and Thomas/Joliet and surrounding dealerships have competition with David Bruce Auto. You all just don't advertise. When friends and family ask, we will give them your number. CONTINUED SUCCESS!!
- Pastor Greg Eilders, Bourbonnais, ILI recently purchased a pre-owned Equinox from your dealership. I am very pleased, not only with the auto purchased, but with the salesman we had, Jason Connor. I don't enjoy the process of purchasing a vehicle, but Jason made the occasion much more palatable than usual! Please extend my thanks to Jason for a job well done. I pastor a church in Bourbonnais and have told others how pleased I was with the experience. Thanks again!!
- Thomas E. Johnson, Illinois Pollution Control Board, Springfield, ILJust a short note to say how pleased I am with your courteous, efficient, and accommodating staff. I originally had reservations about buying a car from a dealer more than 100 miles away from home, but your fine service--not to mention a great deal--convinced me that when its time to purchase my next vehicle, your dealership will be the first place I'll look. Thank you.

- Melinda Morgan, Shorewood, ILThanks for being such a great salesman. Compared to the other Toyota dealers, I feel I was treated fairly and honestly and that you really wanted me to be happy with my decision. I love the fact that if I do have to have work on the car (please don't let this happen any time soon), that your dealership with provide a loaner. This is a deal making service! Thanks again so much. Melinda ---Happy Toyota Prius Owner!
- Stephanie Bach, Bourbonnais, ILThank you so much for all your help and understanding of my situation. You have given 'car salesman/financing' a new definition in my dictionary!! You were great to me and to my little guy when we came in last week. David Bruce is privilaged to have you on their side! All of you put me at ease from the first second of the first time I walked through your doors. I feel like part of the David Bruce family. When I'm ready to part with my new love (the Grand Prix) I will DEFINATELY return to see you for a replacement. I will, however, be in to visit from time to time!
GET UP TO THE MINUTE DEALS!